Medical Supply Program


"Diabetes affects approximately 16 million Americans and accounts for an estimated $98 billion in annual health care costs."

Our Services Include:


Diabetic Supplies

Diabetic Supplies

  • Diabetic Testing Supplies
  • Diabetic Patient Education
  • Nutritional education and counseling
  • Supply Exhaustion refill reminders
  • Adherence to Medicare Guidelines

Urologic, Ostomy & Wound Care

Urologic, Ostomy & Wound Care

  • Urinary Catheters
  • Incontinence Supplies
  • Ostomy Supplies
  • Wound care Supplies
  • WOCN nurse consultations
  • Home Health Care Coordination
  • Adherence to Medicare Guidelines

Sleep Apnea Supplies

Sleep Apnea Supplies

  • CPAP/BiPAP Supplies
  • Respiratory Therapist Consultations
  • Education Materials and counseling
  • Follow-up calls for supply usage/compliance/fit
  • Adherence to Medicare Guidelines

How the Program Works

  1. Health Plan pharmacy and medical claims data are mined by Conversio Health to determine the population most likely to benefit from the program
    • - Members are stratified based upon proprietary algorithms, identifying those most at risk of repeat hospitalizations
    • - Particular emphasis is placed upon those members with one or more co-morbidities
  2. Once the target population has been identified, Conversio Health works with the partner Health Plan to educate members and providers about the program
  3. Conversio Health contacts members via phone and letter inviting them to participate in the program
  4. During the initial patient phone call additional clinical information is gathered regarding the patient's condition as well as an understanding regarding any financial or medical barriers to a prescribed treatment regimen
  5. Fulfillment of supply needs are coordinated to prevent home health duplication of service
  6. The Complex Care Coordinators then contact the patient's physician to develop a Treatment Plan outlining the most appropriate medical supplies and/or testing regimens for the patient based upon their disease state(s) and specific supply needs
  7. The patient is provided education regarding the medical supplies utilized for their disease state(s), the physician's orders, as well as the proper use of the medical supplies and equipment, if applicable
  8. Patients are continuously monitored with the frequency of contact dictated by the initial risk assessment and following changes in chronic disease status